Privacy Policy

Last Updated: March 29, 2026

1. What We Collect

  • Account information (name, email) via Clerk authentication
  • Documents you upload for case preparation
  • Payment information processed by Stripe (we do not store card details)
  • Usage data for service improvement

2. How We Use Your Data

  • To provide document preparation services you requested
  • To process payments via Stripe
  • To send transactional emails about your case
  • To improve the platform (aggregated, non-personal data only)

3. Document Handling

Your documents are processed using the Anthropic Claude API. The original files and the text recognised from them are stored in your case workspace, so that the brief, the letters and the forms are built from one case record. They stay there until you delete them or delete your account. Deleting your account from Settings removes the stored files together with the case data.

4. Data Storage and Security

  • Case data stored in Supabase (PostgreSQL) with row-level security, so a case is readable only by the account that owns it and, if one is assigned, its reviewing attorney
  • Files stored in Supabase Storage with access controls
  • All data encrypted in transit (TLS) and at rest
  • Authentication via Clerk with industry-standard security

5. Third-Party Services

  • Clerk - authentication and user management
  • Supabase - database and file storage
  • Anthropic (Claude) - AI document analysis and drafting
  • Stripe - payment processing
  • Resend - transactional email
  • CloudConvert - for converting DOCX and DOC files to PDF
We do not sell or share your personal information with third parties for marketing purposes.

6. Your Rights

  • Request deletion of your account and all associated data
  • Export your case data
  • Opt out of marketing communications
  • Request information about what data we hold
Contact us to exercise any of these rights.

7. Attorney Review Data Sharing

If you purchase attorney review, you authorize CaseBuilder to share your case materials with the reviewing attorney. The attorney is bound by their own professional obligations regarding your data.

8. Contact

For privacy questions or data requests, contact us at the email provided on our Contact page.
CaseBuilder is document preparation software. It is not a law firm and does not provide legal advice. See our Terms of Service for full details.